https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-TV-App-connection-to-BT-Pro-Box/m-p/2300468#M49592 What devices are there between your box and phone? Powerline adapters? WiFi repeaters?<BR />First step would be to reboot everything - including the box, phone, router, and anything extending the network. Tue, 27 Jun 2023 16:37:15 GMT DarrenDev 2023-06-27T16:37:15Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-TV-App-connection-to-BT-Pro-Box/m-p/2300465#M49591 <P>Hi...trying to pair my Samsung s22&nbsp; to my Pro Box, but message 'can't find it '. Both devices are on the same wifi network . Any advice please..thanks.&nbsp;</P> Tue, 27 Jun 2023 16:30:22 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-TV-App-connection-to-BT-Pro-Box/m-p/2300465#M49591 mikeact 2023-06-27T16:30:22Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-TV-App-connection-to-BT-Pro-Box/m-p/2300468#M49592 What devices are there between your box and phone? Powerline adapters? WiFi repeaters?<BR />First step would be to reboot everything - including the box, phone, router, and anything extending the network. Tue, 27 Jun 2023 16:37:15 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-TV-App-connection-to-BT-Pro-Box/m-p/2300468#M49592 DarrenDev 2023-06-27T16:37:15Z