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Re: Xbox Game Pass offer not visible in MyBT

davejay81 — Tue, 27 Jun 2023 18:36:44 GMT

Do you have a link for the content partner section you could post? I have the exact same issue. Got an SMS and an email to confirm I can claim the Game Pass but there's literally nowhere on the website for it.

Re: Xbox Game Pass offer not visible in MyBT

JohnC2 — Tue, 27 Jun 2023 18:49:15 GMT

Hi @davejay81, welcome to the forum and thanks for posting. I've moved your post to create your own thread.

Once you logged into your MyBT (the game pass will not show on the mobile app), select 'Your Products' and scroll down and you will see the content partners section.

Check it out and let me know how you get on.

cheers

John

Re: Xbox Game Pass offer not visible in MyBT

Crimliar — Tue, 27 Jun 2023 20:02:32 GMT

Takes a couple of days to appear, but thanks to the bad web page design you might miss it!

Re: Xbox Game Pass offer not visible in MyBT

davejay81 — Tue, 27 Jun 2023 23:00:15 GMT

It's not there.. I've been connected for a week now and no content partner section is there.

Re: Xbox Game Pass offer not visible in MyBT

DanielS — Wed, 28 Jun 2023 11:30:18 GMT

Hi @davejay81,

I am sorry that it's not showing up for you.

I'm going to send you a private message so we can look into this.

Thanks
DanielS