This topic

How can I revert control of my Xbox account back to Microsoft?

TheZenWarrior — Wed, 12 Jul 2023 07:33:10 GMT

I am experiencing this issue. As described. It's not reverted since December 2022 or January 2023 since I ended the free 12month period and opted out via MyBT.

Please can you assist?

Re: How can I revert control of my Xbox account back to Microsoft?

DanielS — Wed, 12 Jul 2023 07:35:47 GMT

Good morning @TheZenWarrior,

I am sorry to see that your account hasn't reverted back to the control of Microsoft.

We'll need to contact Microsoft on your behalf to make sure it goes back correctly.

This can take some time so we need to get this started for you. I'm going to send you a private message that you can reply back to my team on.

Thank you

DanielS

Re: How can I revert control of my Xbox account back to Microsoft?

TheZenWarrior — Wed, 12 Jul 2023 10:44:00 GMT

Unfortunately its complaining about HTML language used, I put in my email address as requested and its now saying I have reached the limit in the number of messages I can send without having sent any because I have been restricted.

I have used notepad and managed to reply directly to you. Kind regards