https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Andriod-app-will-not-let-me-login/m-p/2304750#M49812 <P>When I try to login, the app faffs about then tells me 'sorry, something went wrong'. Not very helpful.&nbsp;</P><P>I have reinstalled the app, changed my ID. It is exactly the same behavior with an older android phone.</P><P>I have liaised with BT messenger service and tried everything that they have suggested.</P><P>Shown printscreens of the login process and the failure. Shown my phone details and that everything is up to date on my S20+5g.</P><P>I can login on the website, it is just the app that won't work.</P><P>This is very frustrating, you would think that the app team might be able to assist, but there has been nothing feedback to the team running the social media team.</P><P>Any ideas out there?</P> Fri, 21 Jul 2023 13:20:06 GMT ianfoster41 2023-07-21T13:20:06Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Andriod-app-will-not-let-me-login/m-p/2304750#M49812 <P>When I try to login, the app faffs about then tells me 'sorry, something went wrong'. Not very helpful.&nbsp;</P><P>I have reinstalled the app, changed my ID. It is exactly the same behavior with an older android phone.</P><P>I have liaised with BT messenger service and tried everything that they have suggested.</P><P>Shown printscreens of the login process and the failure. Shown my phone details and that everything is up to date on my S20+5g.</P><P>I can login on the website, it is just the app that won't work.</P><P>This is very frustrating, you would think that the app team might be able to assist, but there has been nothing feedback to the team running the social media team.</P><P>Any ideas out there?</P> Fri, 21 Jul 2023 13:20:06 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Andriod-app-will-not-let-me-login/m-p/2304750#M49812 ianfoster41 2023-07-21T13:20:06Z