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Re: Xbox GamessPass Stuck Since BT Subscription

Lee15 — Sat, 29 Jul 2023 10:30:59 GMT

Hi, I am also have this same issue. How quickly can this be fixed?

I don’t even have the option to re add it on BT! Incredibly frustrating!!

DanielS — Sat, 29 Jul 2023 11:36:53 GMT

Thanks for joining our Community.

I am sorry that it hasn't passed the management back to Microsoft.

When this happens, we have to get you in touch with our Xbox team who have weekly calls with Microsoft.

They will then work with Microsoft to get this fixed for you.

I'm going to send you a private message so that one of my team can pick this up, get in touch with you and then send this across to our Xbox team.

Thank you

DanielS

Lee15 — Sat, 29 Jul 2023 16:16:30 GMT

How soon can this be done? As an avid gamer myself and kids driving me up the wall this is very frustrating. @DanielS