https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-22-12-11-0-and-MAC-OS-Ventura-13-5/m-p/2306693#M49907 <P>I haven't used BT Cloud recently and can see no related posts so here goes:</P><P>Yesterday I decided to backup a new project onto BT Cloud and moved the new folder into "BT Cloud sync" folder but received no notification of "Files Processed". &nbsp;Noticed "Unexpected Error' on Desktop App and saw that syncing was erratic. Checked the Web App and nothing received. &nbsp;Attempted to update Desktop App but pop-up advised installed app is in fact newer.</P><P>Returning to Web App I attempted to upload the folder; "upload" button did grey out but otherwise no obvious activity. &nbsp;Repeated with smaller folders but no success.</P><P>Resorted to creating the required folders and sub folders within the web app then uploading the relevant files in batches necessitating a return to 'All Files", ticking each required file and then "Move to Folder". &nbsp;A few hundred documents involved so very time consuming and frustrating.</P><P>Thoughts please as to what has gone wrong, my process, incompatible apps or a "settings" issue?</P><P>PS the old "Dashboard GUI" is no longer visible has that been removed following one of the updates?</P> Tue, 01 Aug 2023 09:10:07 GMT TooOldForThis 2023-08-01T09:10:07Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-22-12-11-0-and-MAC-OS-Ventura-13-5/m-p/2306693#M49907 <P>I haven't used BT Cloud recently and can see no related posts so here goes:</P><P>Yesterday I decided to backup a new project onto BT Cloud and moved the new folder into "BT Cloud sync" folder but received no notification of "Files Processed". &nbsp;Noticed "Unexpected Error' on Desktop App and saw that syncing was erratic. Checked the Web App and nothing received. &nbsp;Attempted to update Desktop App but pop-up advised installed app is in fact newer.</P><P>Returning to Web App I attempted to upload the folder; "upload" button did grey out but otherwise no obvious activity. &nbsp;Repeated with smaller folders but no success.</P><P>Resorted to creating the required folders and sub folders within the web app then uploading the relevant files in batches necessitating a return to 'All Files", ticking each required file and then "Move to Folder". &nbsp;A few hundred documents involved so very time consuming and frustrating.</P><P>Thoughts please as to what has gone wrong, my process, incompatible apps or a "settings" issue?</P><P>PS the old "Dashboard GUI" is no longer visible has that been removed following one of the updates?</P> Tue, 01 Aug 2023 09:10:07 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-22-12-11-0-and-MAC-OS-Ventura-13-5/m-p/2306693#M49907 TooOldForThis 2023-08-01T09:10:07Z