https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-W-Fi-app/m-p/2310040#M50037 When you first switch on the new phone you can opt to do automatic copying all data including apps from the old phone. It says that for apps that don't get transferred contact the supplier of the app. Fri, 18 Aug 2023 14:26:55 GMT Brian5856 2023-08-18T14:26:55Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-W-Fi-app/m-p/2310025#M50035 <P>Why won't this app transfer from Android 9 phone to new Android 12 phone?</P> Fri, 18 Aug 2023 13:28:34 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-W-Fi-app/m-p/2310025#M50035 Brian5856 2023-08-18T13:28:34Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-W-Fi-app/m-p/2310038#M50036 <P>What do you mean it won't transfer? Just download it from the Play Store</P> Fri, 18 Aug 2023 14:17:18 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-W-Fi-app/m-p/2310038#M50036 licquorice 2023-08-18T14:17:18Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-W-Fi-app/m-p/2310040#M50037 When you first switch on the new phone you can opt to do automatic copying all data including apps from the old phone. It says that for apps that don't get transferred contact the supplier of the app. Fri, 18 Aug 2023 14:26:55 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-W-Fi-app/m-p/2310040#M50037 Brian5856 2023-08-18T14:26:55Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-W-Fi-app/m-p/2310048#M50038 <P>Just download it from the Play store.</P> Fri, 18 Aug 2023 14:39:17 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-W-Fi-app/m-p/2310048#M50038 licquorice 2023-08-18T14:39:17Z