This topic

parental controls

neil15 — Sat, 09 Sep 2023 14:30:28 GMT

hi i have watched the tutorials and i do not have any of the manage buttons to set up my broadband

RobbieMac — Sat, 09 Sep 2023 17:16:56 GMT

Welcome to the BT Community and thank you for your post!

I am sorry for the problems you're having setting up BT Parental Controls. When you're logged into your BTID, click on "your security" as shown here:

Once you click on "Your security", you should see the option to activate BT Parental Controls:

Post back and let me know how you get on, please 🙂

Thanks,

Robbie

neil15 — Mon, 11 Sep 2023 07:46:55 GMT

Hi unfortunately no matter what I look at my page is completely different

neil15 — Mon, 11 Sep 2023 07:48:52 GMT

this is the page I have ,no mention of security

JohnC2 — Mon, 11 Sep 2023 08:00:10 GMT

Hi @neil15, thanks for checking that and posting back.

Can you try on a laptop or PC?

Cheers

John