https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Return-hybrid-connect/m-p/2314281#M50153 <P>I have just ordered bt tv and logged onto my bt account and see they want me to return the hybrid connect.&nbsp;&nbsp;</P><P>I'm not sure why I am being asked to return this? Can someone explain please.</P><P>Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 12 Sep 2023 11:26:21 GMT Kitz1 2023-09-12T11:26:21Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Return-hybrid-connect/m-p/2314281#M50153 <P>I have just ordered bt tv and logged onto my bt account and see they want me to return the hybrid connect.&nbsp;&nbsp;</P><P>I'm not sure why I am being asked to return this? Can someone explain please.</P><P>Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 12 Sep 2023 11:26:21 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Return-hybrid-connect/m-p/2314281#M50153 Kitz1 2023-09-12T11:26:21Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Return-hybrid-connect/m-p/2314303#M50157 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/321503">@Kitz1</a></SPAN> thanks for posting, was the Halo 3+ broadband add-on canceled as part of the TV order? You should be able to tell from the order confirmation email.</P> <P>Thanks</P> <P>Neil</P> Tue, 12 Sep 2023 13:43:34 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Return-hybrid-connect/m-p/2314303#M50157 NeilO 2023-09-12T13:43:34Z