This topic

Reward Card

windowbox — Tue, 12 Sep 2023 15:21:11 GMT

Hi I haven't received an email or link to claim my Rewards Card which was offered when I first took out my Broadband account, can anyone help please?

Thank you

Re: Reward Card

JohnC2 — Tue, 12 Sep 2023 15:32:11 GMT

Hi @windowbox, welcome to the forum and sorry you've not received your reward.

How much was the reward?

What 3rd party website was your order place through? ie MSE or Broadband choice etc..

Cheers

John

Re: Reward Card

windowbox — Tue, 12 Sep 2023 15:35:04 GMT

Hi John

Thanks so much for replying. I ordered through MSE. I believe it was for £50.

Cheers

Denise

Re: Reward Card

JohnC2 — Tue, 12 Sep 2023 15:41:10 GMT

Hi @windowbox, thanks for confirming that for me.

I've sent you a Private Message so you can get in touch with the Mod team for help resolving this.

Cheers

John

Re: Reward Card

windowbox — Wed, 13 Sep 2023 09:07:09 GMT

Hi John

Can I just check that you received my reply - which I had to post in the BT Community Forum as I couldn't reply with my information to your private message?

Thank you

Re: Reward Card

DavidM — Wed, 13 Sep 2023 09:25:23 GMT

Hi @windowbox and thanks for the message.

We haven't received any further details from you. Can you please try again?

Cheers

David

Re: Reward Card

DavidM — Wed, 13 Sep 2023 10:04:57 GMT

Hi @windowbox .

I've removed that post. Please don't post personal details on a public forum. I've sent you a private message so please reply to that.

Cheers

David