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Re: Content partner section for Xbox game pass

Tim1729 — Tue, 19 Sep 2023 21:27:01 GMT

Hi can you do the same for me? Problem still unresolved when trying to claim Xbox thing!

Re: Content partner section for Xbox game pass

imjolly — Tue, 19 Sep 2023 21:29:37 GMT

@Tim1729

Do you have more than 1 BT account?

Re: Content partner section for Xbox game pass

Tim1729 — Tue, 19 Sep 2023 21:46:14 GMT

No- one just got replaced by another

Re: Content partner section for Xbox game pass

JohnC2 — Wed, 20 Sep 2023 07:48:25 GMT

Hi @Tim1729, welcome to the forum and thanks for posting.
What @imjolly is asking is if you've more than one account linked to your BTID? If you've used the same email address for your new account as the previous account then that will be causing this issue.
If you have used the same email address then if you are able to set up another BTID with an email address that has not been used as a BTID before and it will work ok.
If you don't have another email address you can use I've sent you a Private Message so you can get in touch with the Mod team and we'll probably have to delete the BTID so you can set it up again without the old account linked.
Cheers
John