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Re: Xbox game pass code

Jakerosie — Sat, 30 Sep 2023 07:35:52 GMT

I also had a 12 months game pass with my fibre 900 deal, I haven’t received an email and I’ve tried everything mentioned in this thread on a mobile and laptop. When I got through to the area where it asks for a ‘code’ I left it blank and pressed continue and got charged £10 for a months game pass so now I have no clue what To do

Re: Xbox game pass code

DavidM — Sat, 30 Sep 2023 07:38:35 GMT

Hi @Jakerosie and welcome.

Sorry you're having problems claiming the Xbox game pass. When you log on to your MyBT can you see your bills etc? Is there more than one account listed?

Cheers

David

Re: Xbox game pass code

Jakerosie — Sat, 30 Sep 2023 07:54:45 GMT

Nope just 1 account

Re: Xbox game pass code

DavidM — Sat, 30 Sep 2023 09:47:58 GMT

Thanks @Jakerosie

Just to confirm, have all orders closed and first bill been paid?

Cheers

David