This topic https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/My-Norton-Vault-has-disappeared-and-is-empty-Very-annoying-Is/m-p/2320407#M50430 <P><SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/322872">@RichardC5439</a></SPAN></SPAN> I'm sorry, thats not good. I'll send you a private message so you can get in touch with the community moderation team. We can raise a case with the team who can get Norton to look into that for you.</P> <P>Thanks</P> <P>neil</P> Sun, 15 Oct 2023 13:49:01 GMT NeilO 2023-10-15T13:49:01Z My Norton Vault has disappeared and is empty!! Very annoying!!!! Is there a way of backing up!! https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/My-Norton-Vault-has-disappeared-and-is-empty-Very-annoying-Is/m-p/2320391#M50429 <P>My Norton Vault has disappeared!!! Very annoying!!! Will it come back or has BT/Norton lost it!!!!<BR />In future is there a way of backing this up or should I revert to good old pen and paper (only problem there if the pen runs out of ink!!!)<BR />ARGH!!!!!</P> Sun, 15 Oct 2023 12:02:42 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/My-Norton-Vault-has-disappeared-and-is-empty-Very-annoying-Is/m-p/2320391#M50429 RichardC5439 2023-10-15T12:02:42Z Re: My Norton Vault has disappeared and is empty!! Very annoying!!!! Is there a way of backing up!! https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/My-Norton-Vault-has-disappeared-and-is-empty-Very-annoying-Is/m-p/2320407#M50430 <P><SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/322872">@RichardC5439</a></SPAN></SPAN> I'm sorry, thats not good. I'll send you a private message so you can get in touch with the community moderation team. We can raise a case with the team who can get Norton to look into that for you.</P> <P>Thanks</P> <P>neil</P> Sun, 15 Oct 2023 13:49:01 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/My-Norton-Vault-has-disappeared-and-is-empty-Very-annoying-Is/m-p/2320407#M50430 NeilO 2023-10-15T13:49:01Z