https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Re-Can-t-open-BT-Norton-on-my-iMac/m-p/2323142#M50568 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/221578">@Mrbchambers</a></SPAN>, welcome to the forum and thanks for posting,</P> <P>Sorry you can't get the Norton activated.&nbsp;</P> <P>Would you check that you've only 1 account on your BTID as an old account can cause issues.&nbsp;<BR />Also check that you've claimed the Account Holder status on the BTID.</P> <P>Cheers</P> <P>John</P> Fri, 27 Oct 2023 19:17:42 GMT JohnC2 2023-10-27T19:17:42Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Re-Can-t-open-BT-Norton-on-my-iMac/m-p/2323095#M50566 <P>Was this ever fully resolved, as I have the exact same issue, just a message box with the word pending, and a blue bar scrolling left and right. This happened prior to me uninstalling it, and after reinstallation. Any help would be greatly appreciated.</P><P>&nbsp;</P> Fri, 27 Oct 2023 17:13:05 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Re-Can-t-open-BT-Norton-on-my-iMac/m-p/2323095#M50566 Mrbchambers 2023-10-27T17:13:05Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Re-Can-t-open-BT-Norton-on-my-iMac/m-p/2323142#M50568 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/221578">@Mrbchambers</a></SPAN>, welcome to the forum and thanks for posting,</P> <P>Sorry you can't get the Norton activated.&nbsp;</P> <P>Would you check that you've only 1 account on your BTID as an old account can cause issues.&nbsp;<BR />Also check that you've claimed the Account Holder status on the BTID.</P> <P>Cheers</P> <P>John</P> Fri, 27 Oct 2023 19:17:42 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Re-Can-t-open-BT-Norton-on-my-iMac/m-p/2323142#M50568 JohnC2 2023-10-27T19:17:42Z