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Re: Parental Controls - Time restrictions

Funk — Mon, 27 Nov 2023 02:42:44 GMT

Hi,

Having issues with wifi time control. I set the timing for both of my kids. It works fine for one child but not for the other.

Everything is set and all looks fine, but the child in question, all his devices still as access to the internet even though they should not and ot looks fine on the wab. But shows that it's still online.

Re: Parental Controls - Time restrictions

Funk — Mon, 27 Nov 2023 02:45:29 GMT

And that the child that seemed to be of line. As one device online.

Re: Parental Controls - Time restrictions

JohnC2 — Mon, 27 Nov 2023 09:26:59 GMT

Hi @Funk, welcome to the forum and thanks for posting. I've moved your posts to create your own thread as the previous thread was over a year ago.

Has this just started to happen and it worked ok before?
Have you made any recent changes to your service or moved home?
What BT Hub do you have? Different types of BT Hub | BT Help

Cheers

John

Re: Parental Controls - Time restrictions

Funk — Mon, 27 Nov 2023 12:38:38 GMT

Hello, and thank you

no changes and I have a smart hub.

Re: Parental Controls - Time restrictions

JohnC2 — Mon, 27 Nov 2023 12:56:52 GMT

Hi @Funk, thanks for getting back to me. I've sent you a Private Message so you can get in touch with the Mod team for help with this.

Cheers

John