https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-app-on-IPad-IOS-17-1-2/m-p/2331878#M51171 <P>Hello,</P><P>when I open the Bt cloud app and view the Home Screen I can click on a photo thumbnail in the Photos and Videos section and it displays the photo. Same with Documents. If I click on a Music file the App crashes or it thinks about doing something for a few seconds and then crashes.</P><P>It is the same if I use the side bar menu to access Photos etc. when I click on the menu item Music the app crashes.</P><P>I’m running BT CLOUD IOS app version 22.4.68.</P><P>I didn’t want to spend time ringing or contacting the BT helpdesk so I’m hoping someone from BT CLOUD team will see this, or the mods will forward it.</P><P>thanks</P> Sun, 03 Dec 2023 09:53:37 GMT Addy 2023-12-03T09:53:37Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-app-on-IPad-IOS-17-1-2/m-p/2331878#M51171 <P>Hello,</P><P>when I open the Bt cloud app and view the Home Screen I can click on a photo thumbnail in the Photos and Videos section and it displays the photo. Same with Documents. If I click on a Music file the App crashes or it thinks about doing something for a few seconds and then crashes.</P><P>It is the same if I use the side bar menu to access Photos etc. when I click on the menu item Music the app crashes.</P><P>I’m running BT CLOUD IOS app version 22.4.68.</P><P>I didn’t want to spend time ringing or contacting the BT helpdesk so I’m hoping someone from BT CLOUD team will see this, or the mods will forward it.</P><P>thanks</P> Sun, 03 Dec 2023 09:53:37 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-app-on-IPad-IOS-17-1-2/m-p/2331878#M51171 Addy 2023-12-03T09:53:37Z