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New EE TV package cannot download Discovery+. TV is Panasonic bought. 2018. Do I need a new box

FTFC — Fri, 15 Dec 2023 15:12:27 GMT

Re: New EE TV package cannot download Discovery+. TV is Panasonic bought. 2018. Do I need a new box

FlyingKiwi — Thu, 28 Dec 2023 09:58:43 GMT

No you don't need a new box but it sounds like Discovery+ will need to be configured on it again.

Please explain your situation and setup further. What equipment/type of TV Box do you have. Was everything working fine before the BT TV to EE TV transition on 6 December with the new software that came on your TV Box as a result?

Re: New EE TV package cannot download Discovery+. TV is Panasonic bought. 2018. Do I need a new box

Keith_Beddoe — Thu, 28 Dec 2023 10:34:41 GMT

@FTFC

You would be better posting here https://community.ee.co.uk/t5/TV/bd-p/TV

Re: New EE TV package cannot download Discovery+. TV is Panasonic bought. 2018. Do I need a new box

FTFC — Thu, 28 Dec 2023 10:47:16 GMT

Thanks managed to get sorted

Re: New EE TV package cannot download Discovery+. TV is Panasonic bought. 2018. Do I need a new box

FlyingKiwi — Thu, 28 Dec 2023 11:20:41 GMT

Good to know its now sorted! For the benifit of anyone else looking in here, what was required? As already alluded to, there is a subsection of these forums specifically for TV related (rather than just broadband) discussion but its interesting that sometimes it takes a reply for any further activity to occur.

Re: New EE TV package cannot download Discovery+. TV is Panasonic bought. 2018. Do I need a new box

FTFC — Thu, 28 Dec 2023 11:24:31 GMT

To be honest nothing , it was me “pressing the wrong buttons”. It’s an age thing