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GamePass 12 months free only showing 1

Mattyj172003 — Mon, 18 Dec 2023 19:21:15 GMT

Hi team, we have upgraded our broadband package to the full fibre 3 and received the offer of 12 months gamepass free.

I have followed the email instructions and when I have signed into my Xbox account, the code prompted and when I submitted the code it advised ‘one free month’ rather than the 12.

Is this correct ?? Or do you apply this each month ?? If it isn’t correct, how can we look to add the 12 months code.

thanks

matt

Re: GamePass 12 months free only showing 1

imjolly — Mon, 18 Dec 2023 19:23:33 GMT

As has been posted before. You get 1 month at a time and renews monthly

Re: GamePass 12 months free only showing 1

Mattyj172003 — Mon, 18 Dec 2023 19:38:54 GMT

Thanks for your prompt response.
I bet it’s my limited experience in forums / searching- however I haven’t come across this.
do you have a link with this information / process involved as struggling to find.
curious if itnrenews monthly for free or if I need to add a code each month (and if missed be charged a sub)

Re: GamePass 12 months free only showing 1

imjolly — Mon, 18 Dec 2023 19:44:17 GMT

Now you have a tivated the pass it will renew automatically every month

https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Xbox-Game-Pass-Ultimate/m-p/2320811

Re: GamePass 12 months free only showing 1

Mattyj172003 — Mon, 18 Dec 2023 19:54:19 GMT

Appreciate the quick response once again. Just what I needed