https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-MBB3-01-error/m-p/2335873#M51342 <P><SPAN>Hello, I have been trying to log into BT cloud, however I get an error message stating "Something went wrong BT cloud is no longer available. Error code </SPAN><SPAN class="">MBB3</SPAN><SPAN>-</SPAN><SPAN class="">01</SPAN></P><P>I have had BT broadband and use the cloud for many years. I am the main account holder and my wife is a registered user. We have both been using the cloud with our separate email addresses with no problem for many years.</P><P>My access is perfectly okay still, but when my wife logs in with her email address and password she gets the message as mentioned above and the error code MBB3-01.</P><P>In this situation, as well as the cloud, not backing up, access to stored files on that account are unavailable.</P><P>anybody got any ideas?</P><P>&nbsp;</P> Mon, 18 Dec 2023 23:26:31 GMT Chris179 2023-12-18T23:26:31Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-MBB3-01-error/m-p/2335873#M51342 <P><SPAN>Hello, I have been trying to log into BT cloud, however I get an error message stating "Something went wrong BT cloud is no longer available. Error code </SPAN><SPAN class="">MBB3</SPAN><SPAN>-</SPAN><SPAN class="">01</SPAN></P><P>I have had BT broadband and use the cloud for many years. I am the main account holder and my wife is a registered user. We have both been using the cloud with our separate email addresses with no problem for many years.</P><P>My access is perfectly okay still, but when my wife logs in with her email address and password she gets the message as mentioned above and the error code MBB3-01.</P><P>In this situation, as well as the cloud, not backing up, access to stored files on that account are unavailable.</P><P>anybody got any ideas?</P><P>&nbsp;</P> Mon, 18 Dec 2023 23:26:31 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-MBB3-01-error/m-p/2335873#M51342 Chris179 2023-12-18T23:26:31Z