https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Norton-download/m-p/2338266#M51436 <P>If it is a new laptop it may already have Norton installed.</P> Tue, 02 Jan 2024 19:41:16 GMT gg30340 2024-01-02T19:41:16Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Norton-download/m-p/2338261#M51434 <P>Hi I'm trying to install norton on my son's new laptop - windows 11 - when he clicks the link I've emailed it says it can't be installed on this operating system and when I've logged into BT on his laptop and tried to download directly from the BT site, I get a different error message - lots of numbers.</P><P>Any wise thoughts would be very welcome. I've still plenty of licences so that's not the issue.</P><P>Thanks#</P><P>Katie</P> Tue, 02 Jan 2024 19:32:51 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Norton-download/m-p/2338261#M51434 KATIEW 2024-01-02T19:32:51Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Norton-download/m-p/2338262#M51435 <P>Request Id : 446ab20baeaa6145126bf28bd2ce1bdd<BR /><BR />This is what I get with a 'something went wrong message,' but i've realised windows is in S mode, so I think I've answered my own question!</P> Tue, 02 Jan 2024 19:39:58 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Norton-download/m-p/2338262#M51435 KATIEW 2024-01-02T19:39:58Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Norton-download/m-p/2338266#M51436 <P>If it is a new laptop it may already have Norton installed.</P> Tue, 02 Jan 2024 19:41:16 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Norton-download/m-p/2338266#M51436 gg30340 2024-01-02T19:41:16Z