https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-Controls-not-working/m-p/2342157#M51513 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/326990">@GeddyButler</a></SPAN>,</P> <P>Thank you for posting. I've moved your comments onto its own thread. When browsing in Safari do you have iCloud Private Relay enabled?</P> <P>iCloud Private Relay will protect Safari traffic from being visible to anyone. This means that we can’t prevent access with Parental Controls.</P> <P>You can find more information here - <A href="https://community.bt.com/t5/Archive-Staging/Apple-Private-Relay-Find-out-how-this-may-impact-your-online/td-p/2183468" target="_blank">iCloud Private Relay</A></P> <P>Thanks,</P> <P>Paddy</P> Fri, 19 Jan 2024 12:39:47 GMT PaddyB 2024-01-19T12:39:47Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-Controls-not-working/m-p/2342148#M51512 <P>We have the same issue. Works on Firefox and Windows PC but no protection when using Safari. Any ideas? Did you manage to fix it?</P> Fri, 19 Jan 2024 12:32:43 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-Controls-not-working/m-p/2342148#M51512 GeddyButler 2024-01-19T12:32:43Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-Controls-not-working/m-p/2342157#M51513 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/326990">@GeddyButler</a></SPAN>,</P> <P>Thank you for posting. I've moved your comments onto its own thread. When browsing in Safari do you have iCloud Private Relay enabled?</P> <P>iCloud Private Relay will protect Safari traffic from being visible to anyone. This means that we can’t prevent access with Parental Controls.</P> <P>You can find more information here - <A href="https://community.bt.com/t5/Archive-Staging/Apple-Private-Relay-Find-out-how-this-may-impact-your-online/td-p/2183468" target="_blank">iCloud Private Relay</A></P> <P>Thanks,</P> <P>Paddy</P> Fri, 19 Jan 2024 12:39:47 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-Controls-not-working/m-p/2342157#M51513 PaddyB 2024-01-19T12:39:47Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-Controls-not-working/m-p/2342158#M51514 <P>No. Private relay is not enabled. Parental Controls will successfully block social media and streaming but not adult content.</P> Fri, 19 Jan 2024 12:44:25 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-Controls-not-working/m-p/2342158#M51514 GeddyButler 2024-01-19T12:44:25Z