https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-app-for-android-not-loading/m-p/2342206#M51515 <P>I've been using the BT Cloud app on my android phone (Motorola Edge 20 lite running Android 12) for several years.</P><P>But now, the ap doesn't load - no error message, just an ever spinning circle.</P><P>Looking at uploaded content via my PC and the web interface, nothing has been backed up since 27 December 2023.</P><P>I have turned off the 'remove permissions' setting. I have uninstalled and reinstalled the ap.</P><P>Still no success. What next?</P> Fri, 19 Jan 2024 15:18:04 GMT AndyMT 2024-01-19T15:18:04Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-app-for-android-not-loading/m-p/2342206#M51515 <P>I've been using the BT Cloud app on my android phone (Motorola Edge 20 lite running Android 12) for several years.</P><P>But now, the ap doesn't load - no error message, just an ever spinning circle.</P><P>Looking at uploaded content via my PC and the web interface, nothing has been backed up since 27 December 2023.</P><P>I have turned off the 'remove permissions' setting. I have uninstalled and reinstalled the ap.</P><P>Still no success. What next?</P> Fri, 19 Jan 2024 15:18:04 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-app-for-android-not-loading/m-p/2342206#M51515 AndyMT 2024-01-19T15:18:04Z