https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Re-Parental-Controls-not-working/m-p/2346526#M51639 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/273681">@ecsclean</a></SPAN>,</P> <P>I am sorry to see that it's not working for you.&nbsp;</P> <P>I'm going to send you a private message so my team can pick this up for you. Please note that it can take 3-5 working days for us to pick it up this way but we will do all we can to help you.</P> <P>Thank you</P> <P>DanielS</P> Tue, 06 Feb 2024 20:58:20 GMT DanielS 2024-02-06T20:58:20Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Re-Parental-Controls-not-working/m-p/2346441#M51638 <P>I have the same problem. Can anyone help please? Parental controls switched on but not blocking any content.</P> Tue, 06 Feb 2024 15:18:45 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Re-Parental-Controls-not-working/m-p/2346441#M51638 ecsclean 2024-02-06T15:18:45Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Re-Parental-Controls-not-working/m-p/2346526#M51639 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/273681">@ecsclean</a></SPAN>,</P> <P>I am sorry to see that it's not working for you.&nbsp;</P> <P>I'm going to send you a private message so my team can pick this up for you. Please note that it can take 3-5 working days for us to pick it up this way but we will do all we can to help you.</P> <P>Thank you</P> <P>DanielS</P> Tue, 06 Feb 2024 20:58:20 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Re-Parental-Controls-not-working/m-p/2346526#M51639 DanielS 2024-02-06T20:58:20Z