https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Norton-Password-manager-will-not-install-on-husbands-PC/m-p/2349095#M51687 <P>We have Norton securty installed on a number of devices including a PC. However we are trying to install it on a laptop and cannot get the Password Vault to open. Norton has downloaded to the computer using a link from the BT account but when we try to open Password Manager it asks for a Password to be created. We don't want to create a new vault, we want to be able to access the existing one. We seem to be completely stuck despite uninstalling and reinstalling Norton twice.</P> Sun, 18 Feb 2024 10:54:43 GMT Trekker2002 2024-02-18T10:54:43Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Norton-Password-manager-will-not-install-on-husbands-PC/m-p/2349095#M51687 <P>We have Norton securty installed on a number of devices including a PC. However we are trying to install it on a laptop and cannot get the Password Vault to open. Norton has downloaded to the computer using a link from the BT account but when we try to open Password Manager it asks for a Password to be created. We don't want to create a new vault, we want to be able to access the existing one. We seem to be completely stuck despite uninstalling and reinstalling Norton twice.</P> Sun, 18 Feb 2024 10:54:43 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Norton-Password-manager-will-not-install-on-husbands-PC/m-p/2349095#M51687 Trekker2002 2024-02-18T10:54:43Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Norton-Password-manager-will-not-install-on-husbands-PC/m-p/2349176#M51688 <P>Hi, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/328198">@Trekker2002</a></SPAN> are you still able to log in to the <A href="https://my.norton.com/extspa/passwordmanager" target="_blank">password manager</A> using your details on this link?</P> <P>Thanks</P> <P>Neil</P> Sun, 18 Feb 2024 16:13:40 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Norton-Password-manager-will-not-install-on-husbands-PC/m-p/2349176#M51688 NeilO 2024-02-18T16:13:40Z