BT Cloud error code - MB5-06

Bewildered1 — Mon, 19 Feb 2024 12:22:54 GMT

I too have transferred to EE from BT but have lost access to BT Cloud. Error MB5-06 Can you help please?

Re: BT Cloud error code - MB5-06

RobbieMac — Mon, 19 Feb 2024 12:24:36 GMT

Welcome to the BT Community and thank you for your post! I have moved your post to start your own discussion as the thread you posted on has already been marked as solved.

I am sorry for the problems you're having accessing your BT Cloud content. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

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BT Cloud error code - MB5-06

Re: BT Cloud error code - MB5-06