https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Why-wont-parental-controls-turn-off/m-p/2355047#M52022 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/330705">@kjb7</a></SPAN> We'll need to report a fault for that. I'll send you a private message so you can get in touch with your details.</P> <P>Thanks</P> <P>Neil</P> Mon, 11 Mar 2024 11:26:28 GMT NeilO 2024-03-11T11:26:28Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Why-wont-parental-controls-turn-off/m-p/2354963#M52021 <P>I have tried turning parental controls off a few times.&nbsp; each time i get email confirmation but they remain in place.&nbsp; &nbsp;I have rebooted the router but this has not helped.&nbsp;</P> Sun, 10 Mar 2024 23:43:37 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Why-wont-parental-controls-turn-off/m-p/2354963#M52021 kjb7 2024-03-10T23:43:37Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Why-wont-parental-controls-turn-off/m-p/2355047#M52022 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/330705">@kjb7</a></SPAN> We'll need to report a fault for that. I'll send you a private message so you can get in touch with your details.</P> <P>Thanks</P> <P>Neil</P> Mon, 11 Mar 2024 11:26:28 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Why-wont-parental-controls-turn-off/m-p/2355047#M52022 NeilO 2024-03-11T11:26:28Z