Full Fibre install - help redeeming Xbox code

Colin147 — Sat, 23 Mar 2024 18:14:03 GMT

Hi,

I have just had full fibre installed and can't get on to sort out my free 12 months xbox also, can you help please ?

Re: Full Fibre install - help redeeming Xbox code

RobbieMac — Sat, 23 Mar 2024 18:16:13 GMT

Welcome to the BT Community and thank you for your post! I have moved your post on to your own thread as the conversation you posted on has already been marked as solved.

I am sorry for the problems you're having redeeming your 12 month Xbox Game Pass offer. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

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Full Fibre install - help redeeming Xbox code

Re: Full Fibre install - help redeeming Xbox code