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Parental controls do not do anything

JHStn — Wed, 27 Sep 2023 17:13:28 GMT

Does anyone else have problems with the security settings that are supposed to restrict content that is unsuitable for children? I have set the filters to restrict certain types of websites and the controls say that the filters are in place, but they do not work at all. Any advice would be appreciated.

Re: Parental controls do not do anything

NeilO — Wed, 27 Sep 2023 18:51:16 GMT

@JHStn thanks for posting, I'm sorry to see you're having problems with parental controls. Are you only experiencing this problem with Apple devices on iOS 14 or later?

Thanks

Neil

Re: Parental controls do not do anything

JHStn — Thu, 28 Mar 2024 11:13:58 GMT

Hi Neil, sorry, not been on this forum for a while!

Yes, it is an iPad with recent IOS. Ironically, one of the rhe reasons I went back to BT broadband was because the parental controls used to be rock steady and really easy to apply. Now it seems they are useless if you are using Apple/IOS! I am sure that can't be that many people really eh?!!! Any advice at all?

Cheers,

Jeremy

Re: Parental controls do not do anything

RobbieMac — Thu, 28 Mar 2024 11:21:57 GMT

Thanks for your post and welcome back @JHStn

Sorry for the problems you're having with Parental Controls. Send us your details and we'll be able to help you get this sorted. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie