https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Not-Allowing-Me-To-Sign-Up-To-Xbox-GamePass/m-p/2378878#M53632 <P>Hello</P><P>I signed up to BT Halo 3 900 package back in October 2023, it came with Gamepass Ultimate for 12 months. I tried signing up to it back in October but had trouble as the option wasn't available to select on my BT account. I completely forgot about it until recently. However, i have gone into select it now as it is available in my account/product, when i go through the process and click on the box to agree/add Xbox Ultimate i get the following message appear in red "<SPAN>Unable to process your request. Please try again". It will not let me proceed.</SPAN></P><P><SPAN>Any idea what is going on?</SPAN></P><P>Amo</P> Sun, 21 Apr 2024 18:41:36 GMT Amo1 2024-04-21T18:41:36Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Not-Allowing-Me-To-Sign-Up-To-Xbox-GamePass/m-p/2378878#M53632 <P>Hello</P><P>I signed up to BT Halo 3 900 package back in October 2023, it came with Gamepass Ultimate for 12 months. I tried signing up to it back in October but had trouble as the option wasn't available to select on my BT account. I completely forgot about it until recently. However, i have gone into select it now as it is available in my account/product, when i go through the process and click on the box to agree/add Xbox Ultimate i get the following message appear in red "<SPAN>Unable to process your request. Please try again". It will not let me proceed.</SPAN></P><P><SPAN>Any idea what is going on?</SPAN></P><P>Amo</P> Sun, 21 Apr 2024 18:41:36 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Not-Allowing-Me-To-Sign-Up-To-Xbox-GamePass/m-p/2378878#M53632 Amo1 2024-04-21T18:41:36Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Not-Allowing-Me-To-Sign-Up-To-Xbox-GamePass/m-p/2378925#M53635 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/322927">@Amo1</a></SPAN>, sorry you can't sign up to the Game Pass online at present. Use the 'Message now' option on this page <A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">Broadband | BT Help</A> and one of our guides will be able to claim this for you,</P> <P>Cheers</P> <P>John</P> Mon, 22 Apr 2024 09:03:30 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Not-Allowing-Me-To-Sign-Up-To-Xbox-GamePass/m-p/2378925#M53635 JohnC2 2024-04-22T09:03:30Z