https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Xbox-Gamepass-Cancelled/m-p/2379480#M53669 <P>Hi,</P><P>I have 12 months Xbox Gamepass included in my BT upgrade. In February it was incorrectly cancelled due to "fraudulent activity" and after contacting BT I was provided a new code valid for another 12 months. Two months on and it's seemingly been cancelled again without any contact from BT. Is there an email or department I can contact directly to resolve this? Is there an explanation for why it keeps being cancelled?</P><P>Kind regards</P><P>Mike&nbsp;</P><P>&nbsp;</P> Wed, 24 Apr 2024 09:43:08 GMT mikebkr88 2024-04-24T09:43:08Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Xbox-Gamepass-Cancelled/m-p/2379480#M53669 <P>Hi,</P><P>I have 12 months Xbox Gamepass included in my BT upgrade. In February it was incorrectly cancelled due to "fraudulent activity" and after contacting BT I was provided a new code valid for another 12 months. Two months on and it's seemingly been cancelled again without any contact from BT. Is there an email or department I can contact directly to resolve this? Is there an explanation for why it keeps being cancelled?</P><P>Kind regards</P><P>Mike&nbsp;</P><P>&nbsp;</P> Wed, 24 Apr 2024 09:43:08 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Xbox-Gamepass-Cancelled/m-p/2379480#M53669 mikebkr88 2024-04-24T09:43:08Z