https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/My-BT-app/m-p/2381802#M53827 <P>Thanks, I will try them.</P> Sun, 05 May 2024 06:07:44 GMT Rex23 2024-05-05T06:07:44Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/My-BT-app/m-p/2381551#M53804 <P>Hi,</P><P>any advice my BT app keeps saying we are working on the system at present. This has been going on for several days, I have deleted the app and downloaded again also cleared cache I think.</P><P>any help appreciated</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 03 May 2024 12:24:16 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/My-BT-app/m-p/2381551#M53804 Rex23 2024-05-03T12:24:16Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/My-BT-app/m-p/2381800#M53826 <P>I had a similar issue a while ago which meant the BT App would not work properly but it turned out the issue was&nbsp; caused because i had multiple legacy accounts so the solution for me was to contact BT via webchat to get the accounts sorted and now everything works perfectly.</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 05 May 2024 02:44:11 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/My-BT-app/m-p/2381800#M53826 Andrew24 2024-05-05T02:44:11Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/My-BT-app/m-p/2381802#M53827 <P>Thanks, I will try them.</P> Sun, 05 May 2024 06:07:44 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/My-BT-app/m-p/2381802#M53827 Rex23 2024-05-05T06:07:44Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/My-BT-app/m-p/2382663#M53843 <P>Sorry for the late reply. Thanks for your help</P> Thu, 09 May 2024 20:10:04 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/My-BT-app/m-p/2382663#M53843 Rex23 2024-05-09T20:10:04Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/My-BT-app/m-p/2382664#M53844 <P>You are welcome.</P> Thu, 09 May 2024 20:12:09 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/My-BT-app/m-p/2382664#M53844 Andrew24 2024-05-09T20:12:09Z