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Activate xbox 6 month gamepass

pkaram — Fri, 10 May 2024 20:45:54 GMT

Hi,

I have been trying to activate my 6 month Xbox gamepass and it keeps complaining "Unable to process your request. Please try again" . How do I resolve this ?

Re: Activate xbox 6 month gamepass

imjolly — Fri, 10 May 2024 20:49:23 GMT

When was your activation date? Has you 14 cooling off period completed?

Are using pc/laptop to access MYBT as not viewable with app

Re: Activate xbox 6 month gamepass

pkaram — Fri, 10 May 2024 20:51:25 GMT

Hi,

I have tried all types of web browsers I could. On my phone and laptop. After the captcha, this is what I always end up with "Unable to process your request. Please try again."

Re: Activate xbox 6 month gamepass

pkaram — Fri, 10 May 2024 20:51:47 GMT

Also my activation date was over a year ago

Re: Activate xbox 6 month gamepass

imjolly — Fri, 10 May 2024 21:25:24 GMT

So it is over a year since you had the offer of 6 months game pass?

Have you tried phoning CS 03301234150 to see if they can help you

Re: Activate xbox 6 month gamepass

pkaram — Sat, 11 May 2024 11:01:49 GMT

I have tried calling them this morning. The guy on the phone had to renew my contract although I was on the Full Fibre 500 plan and said it should pick it up now. Still doesn't work !

Always complains that it is unable to process my request and try again.

Re: Activate xbox 6 month gamepass

JohnC2 — Sat, 11 May 2024 11:12:16 GMT

Hi @pkaram, sorry about that. The guide should've completed a form for the Xbox team to claim the Game Pass for you.

I've sent you a Private Message so you can get in touch with the Mod team and we'll send this activation request for you.

Cheers

John