https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/MyBT-app-useless/m-p/2383587#M53877 <P>Same here <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P><P>Plus the speed test no longer works.</P><P>Anyone get the feeling they are gradually degrading the BT service to get us to move to EE?</P> Wed, 15 May 2024 22:44:33 GMT Colin_London 2024-05-15T22:44:33Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/MyBT-app-useless/m-p/2383467#M53872 <P>Last night, I tried to get some help using the MyBT app on my phone regarding my TV package. Whenever I went to the TV section of the app, I got an error message "Sorry, we couldn't get a connection. Try changing your network settings and switching from wi-fi to mobile data", which didn't help.&nbsp; I had been using, and continue to use, many other apps without an issue, whether on mobile data or wi-fi !!! What is wrong with this app ??</P> Wed, 15 May 2024 11:29:38 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/MyBT-app-useless/m-p/2383467#M53872 pangit 2024-05-15T11:29:38Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/MyBT-app-useless/m-p/2383481#M53874 I updated to the new version of the app today, 8.50.0, my allowances for BT Mobile no longer appear and keeps asking me to log in all the time. Wed, 15 May 2024 11:59:12 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/MyBT-app-useless/m-p/2383481#M53874 orozz 2024-05-15T11:59:12Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/MyBT-app-useless/m-p/2383587#M53877 <P>Same here <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P><P>Plus the speed test no longer works.</P><P>Anyone get the feeling they are gradually degrading the BT service to get us to move to EE?</P> Wed, 15 May 2024 22:44:33 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/MyBT-app-useless/m-p/2383587#M53877 Colin_London 2024-05-15T22:44:33Z