This topic

BT app

Clarkatron — Tue, 04 Jun 2024 16:30:31 GMT

Anyone know when BT will fix the app issue? Been unable to access Your Products for 2 weeks! If I don't use app it's ok. Obviously I've tried re installing but makes no difference. Just a message from BT saying they're working on it!

Re: BT app

Anonymous — Tue, 04 Jun 2024 18:43:11 GMT

@Clarkatron I get same message on the app . I thought it was just mine. Typical BT take an age to get anything done.

Re: BT app

Clarkatron — Tue, 04 Jun 2024 19:46:19 GMT

I know! It's definitely not just you!

Re: BT app

Anonymous — Wed, 05 Jun 2024 16:41:33 GMT

@Clarkatron Mine seems to be working now. Must have been something we said.

Re: BT app

Clarkatron — Wed, 05 Jun 2024 17:07:01 GMT

Yes. Fingers crossed!!

Re: BT app

Complaint123 — Thu, 06 Jun 2024 05:18:09 GMT

Same here, I’ve phoned BT a few times to try and sort out / complain as well but no joy.
Very annoying, before upgrade, it all worked fine on the app.