https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/parental-controls-not-working/m-p/2393052#M54356 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/337770">@jonathan19</a></SPAN>, sorry you're having trouble using the Parental Controls.&nbsp;</P> <P>Firstly check that you are using BT's DNS settings: <A href="https://www.bt.com/help/security/how-to-check-your-dns-settings" target="_blank">How to check your DNS settings | BT Help</A><BR />There is also this section on the website which may be helpful: <A href="https://www.bt.com/help/security/how-to-keep-your-family-safe-online-with-bt-parental-controls-an" target="_blank">BT Parental Controls - Keep Your Family Safe Online | BT Help</A></P> <P>Cheers</P> <P>John</P> Sat, 06 Jul 2024 13:11:17 GMT JohnC2 2024-07-06T13:11:17Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/parental-controls-not-working/m-p/2393024#M54355 <P>Hi,</P><P>&nbsp;</P><P>I am struggling with the set up and it seems from other posts i need BT assistance. i have young children in the house and am worried about the free access currently available.</P> Sat, 06 Jul 2024 11:00:40 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/parental-controls-not-working/m-p/2393024#M54355 jonathan19 2024-07-06T11:00:40Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/parental-controls-not-working/m-p/2393052#M54356 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/337770">@jonathan19</a></SPAN>, sorry you're having trouble using the Parental Controls.&nbsp;</P> <P>Firstly check that you are using BT's DNS settings: <A href="https://www.bt.com/help/security/how-to-check-your-dns-settings" target="_blank">How to check your DNS settings | BT Help</A><BR />There is also this section on the website which may be helpful: <A href="https://www.bt.com/help/security/how-to-keep-your-family-safe-online-with-bt-parental-controls-an" target="_blank">BT Parental Controls - Keep Your Family Safe Online | BT Help</A></P> <P>Cheers</P> <P>John</P> Sat, 06 Jul 2024 13:11:17 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/parental-controls-not-working/m-p/2393052#M54356 JohnC2 2024-07-06T13:11:17Z