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My bt app

Stephen17 — Wed, 24 Jul 2024 16:12:25 GMT

My bt app , after logging in just goes to a white screen for two days now , I have an iPhone , anyone else getting these problems ??

Re: My bt app

Anonymous — Thu, 25 Jul 2024 11:21:56 GMT

Hi,

I've not noticed this problem with my Android phone, have you tried deleting and re-installing the app, it might be out of date and having issues. That would be my first point of action when things like this happen.

I hope this helps.

Re: My bt app

Stephen17 — Thu, 25 Jul 2024 11:25:29 GMT

Tried that , we have had a major down time internet just come back on so hopefully ok now 🤞

Re: My bt app

Anonymous — Thu, 25 Jul 2024 11:35:14 GMT

Cool, I hope the problem is now sorted, it relies heavily on wifi or 4g/5g to work, so if they are not working either, it will just freeze the app.

Fingers crossed for you!

John

Re: My bt app

Andrew600 — Thu, 25 Jul 2024 11:58:56 GMT

@Stephen17

Mine is now in an endless log in loop. I can’t log in at all.

FYI, the app has been buggy for at least 2 months, but now seems to be completely broken. Fortunately the web page still works, so I’d suggest using that until BT get their act together. I strongly advise not to hold your breath.