https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Mail-App/m-p/2407465#M55010 <P>I had to change my password for My BT after a message telling me my access was being compromised. I did this and can access My BT but I cannot access the BT Mail App on my mobile. All I get is a message to re-login and when I do I get this message on screen&nbsp; - " Unable to log in. No Network available". I have reinstalled the app but get the same message.&nbsp;</P><P>How can I get access to my email s on my phone as I seem to be going round in circles? Is there a problem with the App?</P><P>&nbsp;</P> Fri, 27 Sep 2024 09:21:46 GMT Doug31 2024-09-27T09:21:46Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Mail-App/m-p/2407465#M55010 <P>I had to change my password for My BT after a message telling me my access was being compromised. I did this and can access My BT but I cannot access the BT Mail App on my mobile. All I get is a message to re-login and when I do I get this message on screen&nbsp; - " Unable to log in. No Network available". I have reinstalled the app but get the same message.&nbsp;</P><P>How can I get access to my email s on my phone as I seem to be going round in circles? Is there a problem with the App?</P><P>&nbsp;</P> Fri, 27 Sep 2024 09:21:46 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Mail-App/m-p/2407465#M55010 Doug31 2024-09-27T09:21:46Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Mail-App/m-p/2407483#M55015 <P>The BTMail app is poor in my opinion and you would be better to use different email app even the one that comes pre installed on your phone.</P> <P>If you do want to keep usig it I would suggest that you unistall it again <STRONG>then restart</STRONG> your phone and then re install it remembering to use your new password.</P> Fri, 27 Sep 2024 10:30:18 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Mail-App/m-p/2407483#M55015 gg30340 2024-09-27T10:30:18Z