https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-controls-stuck-on/m-p/2408373#M55079 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/324653">@JW19701</a></SPAN>&nbsp;</P> <P>We don't have account access here on the community anymore I'm afraid.</P> <P>If you <A href="https://www.bt.com/help/contact-bt" target="_blank">contact us</A> though, one of our team will be more than happy to help out.&nbsp;</P> <P>Linzi&nbsp;</P> Tue, 01 Oct 2024 14:35:35 GMT Linzi_H 2024-10-01T14:35:35Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-controls-stuck-on/m-p/2408159#M55057 <P>Evening all</P><P>Parental controls are stuck on even though My BT website shows them off. Happened before earlier this year and moderators managed to get it fixed. Can they help again please?</P><P>John W.&nbsp;</P> Mon, 30 Sep 2024 18:51:12 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-controls-stuck-on/m-p/2408159#M55057 JW19701 2024-09-30T18:51:12Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-controls-stuck-on/m-p/2408373#M55079 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/324653">@JW19701</a></SPAN>&nbsp;</P> <P>We don't have account access here on the community anymore I'm afraid.</P> <P>If you <A href="https://www.bt.com/help/contact-bt" target="_blank">contact us</A> though, one of our team will be more than happy to help out.&nbsp;</P> <P>Linzi&nbsp;</P> Tue, 01 Oct 2024 14:35:35 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-controls-stuck-on/m-p/2408373#M55079 Linzi_H 2024-10-01T14:35:35Z