https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-downloads/m-p/2410907#M55293 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/341197">@peddier</a></SPAN>.&nbsp;</P> <P>Welcome to the community.&nbsp;</P> <P>I have sent you a private message for more details.&nbsp;</P> <P>Speak soon,&nbsp;</P> <P>Katie</P> Tue, 15 Oct 2024 09:18:19 GMT Katie_B 2024-10-15T09:18:19Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-downloads/m-p/2410865#M55289 <P>Sure this has probably been asked numerous times...</P><P>&nbsp;</P><P>With BT Cloud closing, I want to download my files. When I download from the browser it simply downloads files and top level folders, no sub folders or files In those.</P><P>Therefore installed BT Cloud desktop APP (on Mac) and. doesn't seem to work, it is running according to. activity monitor but I can't see any way of accessing it.&nbsp;</P><P>Any ideas?</P> Mon, 14 Oct 2024 20:37:26 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-downloads/m-p/2410865#M55289 peddier 2024-10-14T20:37:26Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-downloads/m-p/2410907#M55293 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/341197">@peddier</a></SPAN>.&nbsp;</P> <P>Welcome to the community.&nbsp;</P> <P>I have sent you a private message for more details.&nbsp;</P> <P>Speak soon,&nbsp;</P> <P>Katie</P> Tue, 15 Oct 2024 09:18:19 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-downloads/m-p/2410907#M55293 Katie_B 2024-10-15T09:18:19Z