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BT Cloud and ending contract

p7williams — Sun, 27 Oct 2024 09:49:55 GMT

BT cloud was the only thing keeping me with BT. now its going can i cancel my contract with bt early without penalties citing contract changes?

thanks

Re: BT Cloud and ending contract

imjolly — Sun, 27 Oct 2024 10:40:54 GMT

BT Cloud was an extra and not part of your contract but you may find help from others posts here

https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-is-closing/td-p/2394468

Re: BT Cloud and ending contract

p7williams — Sun, 27 Oct 2024 11:07:13 GMT

Thankyou

Re: BT Cloud and ending contract

gg30340 — Sun, 27 Oct 2024 15:12:17 GMT

You will find in the BTCloud Terms and Conditions section 12 , which are separate from the Broadband contract, that you agreed to when you started using BTCloud that it states it can terminate the service after giving 30 days notice so I doubt you will be able to cancel your Broadband account with out cancellation fees.

https://www.bt.com/terms/feb2017btcloud/