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BT Cloud

loboA — Fri, 01 Nov 2024 10:13:50 GMT

Apologies in advance if this is the incorrect place to post this question.

Does anyone know if the BT Cloud closure deadline has been extended? Having found a viable method of downloading my 100Gb of data, I was however late to the party, and my phone is showing a restore of 15Gb at the time of posting - so it's going to take a while!

Thanks

Re: BT Cloud

imjolly — Fri, 01 Nov 2024 11:07:40 GMT

it now says here that Cloud has closed https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-

Re: BT Cloud

loboA — Fri, 01 Nov 2024 11:26:04 GMT

Thanks for your reply - I can still access, view share and download for now so perhaps there is a time-lag while they run around and switch it all off 🙂

Re: BT Cloud

Leanne_T — Fri, 01 Nov 2024 14:51:51 GMT

Hi @loboA

Thanks for coming to the community.

Let us know if you have any problems downloading the files.

Leanne.