This topic

BT SSL for chrome has expired and cannot not access giving an message Your connection is not privati

Robnash — Fri, 13 Dec 2024 11:28:29 GMT

I assume BT needs to provide Chrome with a new SSL?

Re: BT SSL for chrome has expired and cannot not access giving an message Your connection is not pri

Crimliar — Fri, 13 Dec 2024 22:23:12 GMT

The problem is that the BT site viewed on Chrome or using other web browsers seems to be creating secure connections for other users. So it's a little odd that it's not doing this for you! I'd suspect that something my have changed on your own machine/browser, and I might start with a proper reboot followed by re-installing Chrome if that doesn't work.

*Have you done anything recently that may have impacted your browser security?

Re: BT SSL for chrome has expired and cannot not access giving an message Your connection is not pri

Robnash — Sat, 14 Dec 2024 09:29:00 GMT

Thanks for this, I have done as you suggested and removed chrome , rebooted and reinstalled but still has the problem with the certificate having expired.

Re: BT SSL for chrome has expired and cannot not access giving an message Your connection is not pri

jac_95 — Sat, 14 Dec 2024 09:51:43 GMT

@Robnash

Which BT domain and subdomain are you seeing this for?

What is the browser version you have installed?

Re: BT SSL for chrome has expired and cannot not access giving an message Your connection is not pri

Carlusha — Sat, 14 Dec 2024 11:29:31 GMT

@Robnash Works for me witout any problems.

Re: BT SSL for chrome has expired and cannot not access giving an message Your connection is not pri

Robnash — Sun, 15 Dec 2024 11:57:19 GMT

Hi, thanks for all your help.

I found that Chrome hadnt been completey removed. So I tried again and re-installed. I also went to the BT page rather than a favourite link and all works well. The favourite link pointed to BT webmail not BT mail.

Once again many thanks for your help

Regards

Robin