https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Fibre-game-pass-add-on/m-p/2421563#M55908 <P>Hello, I have recently had an email saying I am eligible for Xbox game pass after having upgraded to full fibre. However I have no option on my account to add it on. I have researched the issue and looks as if deleting old accounts worked for others. I also have 2 bt accounts linked on the same email address. Is someone able to delete the old account? Thanks</P> Thu, 16 Jan 2025 09:32:15 GMT RyanJ101 2025-01-16T09:32:15Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Fibre-game-pass-add-on/m-p/2421563#M55908 <P>Hello, I have recently had an email saying I am eligible for Xbox game pass after having upgraded to full fibre. However I have no option on my account to add it on. I have researched the issue and looks as if deleting old accounts worked for others. I also have 2 bt accounts linked on the same email address. Is someone able to delete the old account? Thanks</P> Thu, 16 Jan 2025 09:32:15 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Fibre-game-pass-add-on/m-p/2421563#M55908 RyanJ101 2025-01-16T09:32:15Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Fibre-game-pass-add-on/m-p/2421568#M55912 <P>if you searched the forum then you would see that you can contact billing for help&nbsp;&nbsp;</P> <P><A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> Thu, 16 Jan 2025 09:47:41 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Fibre-game-pass-add-on/m-p/2421568#M55912 imjolly 2025-01-16T09:47:41Z