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Game Pass

Robcarter74 — Mon, 27 Jan 2025 12:23:33 GMT

I can't find a way to activate game pass and have not received an email to do so. It is impossible to contact BT

Can someone tell me how to contact BT when I don't have access to a phone??? Or even better how to cancel my contract due to bad service.

Re: Game Pass

imjolly — Mon, 27 Jan 2025 13:04:09 GMT

when was your activation date? you need to wait at least 14 days until the cooling off period expires before you can get pass - probably nearer 21 days you can try billing who may be able to help after cooling off passed

https://www.bt.com/help/contact-bt/account-and-billing/broadband

Re: Game Pass

Robcarter74 — Mon, 27 Jan 2025 14:08:08 GMT

It's over a month. They just have **bleep** customer service, impossible to get in touch with and actually speak to someone.

Re: Game Pass

imjolly — Mon, 27 Jan 2025 14:18:53 GMT

use message now in the link I posted

did you search forum for others similar posts to your problem and how resolved