https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-App-does-not-retain-my-account-number/m-p/2425705#M56091 <P>I would perhaps try and delete the app and re-install and see if that helps&nbsp;</P><P>If not I would contact BT and see if they can reset things their end.&nbsp;&nbsp;</P><HR /><P>&nbsp;</P> Sun, 23 Feb 2025 13:31:25 GMT Manatarms84 2025-02-23T13:31:25Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-App-does-not-retain-my-account-number/m-p/2425702#M56090 <P>Just lately the BT App no longer retains my account number and requires me to link this. Doing it once was irritating but I just thought the App had been upgraded, however this happens every time. How do I make the BT App retain my account details?</P> Sun, 23 Feb 2025 12:45:38 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-App-does-not-retain-my-account-number/m-p/2425702#M56090 Alan_in_Hemel 2025-02-23T12:45:38Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-App-does-not-retain-my-account-number/m-p/2425705#M56091 <P>I would perhaps try and delete the app and re-install and see if that helps&nbsp;</P><P>If not I would contact BT and see if they can reset things their end.&nbsp;&nbsp;</P><HR /><P>&nbsp;</P> Sun, 23 Feb 2025 13:31:25 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-App-does-not-retain-my-account-number/m-p/2425705#M56091 Manatarms84 2025-02-23T13:31:25Z