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Xbox Game Pass - Free with fibre 900

Redshimmy — Wed, 19 Feb 2025 18:44:38 GMT

I renewed my contract over 4 weeks ago and was told it came with free access to the Xbox Game Pass. There is no "content Partners" section anywhere on my BT profile or product management areas.

There is no reason why this should be as hard as it is. There is zero help on the BT website and a simple direct link on the email I was sent regarding this would have been great.

Can anyone ease my pain and help me out? Calling up BT for this issue seems crazy.

Kind regards!

Re: Xbox Game Pass - Free with fibre 900

imjolly — Wed, 19 Feb 2025 19:24:55 GMT

Did you just renew your existing contract or did you upgrade your broadband package to FTTP 900.?

Re: Xbox Game Pass - Free with fibre 900

Redshimmy — Wed, 19 Feb 2025 19:28:46 GMT

It was an upgrade. This is confirmed in my account information.

Re: Xbox Game Pass - Free with fibre 900

imjolly — Wed, 19 Feb 2025 20:27:03 GMT

Try contacting billing using message now. https://www.bt.com/help/contact-bt/account-and-billing/broadband

Re: Xbox Game Pass - Free with fibre 900

Redshimmy — Tue, 25 Feb 2025 14:58:08 GMT

I have contacted them and I am waiting for a code to come through via email. Up to 7 days wait I was told.

Thank you for the assistance!