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Missing £50 cashback offer and Xbox game pass

lukeytomo — Tue, 18 Mar 2025 10:27:19 GMT

Does anybody know how to claim the two offers that were on when I signed up? Ive had it installed and kept an eye on my account online but both of the £50 and the xbox game pass offer are now showing up? any ideas??

Re: Missing £50 cashback offer and Xbox game pass

imjolly — Tue, 18 Mar 2025 10:31:18 GMT

when was your activation date?

Re: Missing £50 cashback offer and Xbox game pass

lukeytomo — Tue, 18 Mar 2025 10:48:19 GMT

It was installed on the 24th January.

Re: Missing £50 cashback offer and Xbox game pass

imjolly — Tue, 18 Mar 2025 13:06:44 GMT

try the message now and see if billing can help you https://www.bt.com/help/contact-bt/account-and-billing/broadband

I think the xbox offer has closed