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My BT App

andreaferns120472 — Fri, 11 Jul 2025 23:01:28 GMT

There is device showing in the “my bt” app called BT-WiFi-Disc-fc80 which was last connected on the 2nd July 2025.

However when I go to the hub manager page 192.168.1.254 on my PC and select advanced settings and then my network under list of devices (Filter is set to show all) this device is not showing, so I am unable to remove this.

Does anyone know why this shows in the “my bt” app but not in hub manager?

Re: My BT App

Ali_A — Sun, 13 Jul 2025 14:19:55 GMT

Hi @andreaferns120472

Is the BT-WiFi-Disc-fc80 a device which you had, but no longer have physically connected to your home network?

Ali

Re: My BT App

andreaferns120472 — Mon, 14 Jul 2025 02:48:50 GMT

No I don't think so, all the wifi discs I have have been connected to my network for over a year, this disc (BT-WiFi-Disc-fc80) has just appeared over the past few weeks. I think when I received a new hub from BT

Re: My BT App

licquorice — Mon, 14 Jul 2025 07:42:53 GMT

Just ignore it, the device list is totally useless. It won't be causing you any problems.

Re: My BT App

andreaferns120472 — Mon, 14 Jul 2025 07:59:34 GMT

I just dont understand why this is showing in "my BT" app but not in hub manger 192.168.1.254 this has never happened in the past!