https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/DELETING-MY-LATE-MOTHERS-ALREADY-CLOSED-ACCOUN-FROM-BT-APP/m-p/2442464#M56448 <P>How do I delete my late mothers already closed account from the BT app ?</P> Sat, 30 Aug 2025 12:39:50 GMT Bucklands 2025-08-30T12:39:50Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/DELETING-MY-LATE-MOTHERS-ALREADY-CLOSED-ACCOUN-FROM-BT-APP/m-p/2442464#M56448 <P>How do I delete my late mothers already closed account from the BT app ?</P> Sat, 30 Aug 2025 12:39:50 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/DELETING-MY-LATE-MOTHERS-ALREADY-CLOSED-ACCOUN-FROM-BT-APP/m-p/2442464#M56448 Bucklands 2025-08-30T12:39:50Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/DELETING-MY-LATE-MOTHERS-ALREADY-CLOSED-ACCOUN-FROM-BT-APP/m-p/2442468#M56449 <P>Have you tried deleting the app although that won't delete the data held.</P><P>See the link to the app which states that the data can not be deleted.</P><P><A href="https://play.google.com/store/apps/datasafety?id=com.bt.btserviceapp&amp;hl=en_GB" target="_blank">My BT – Apps on Google Play</A></P><P>You could try contacting the developers to see what can be done.</P> Sat, 30 Aug 2025 13:06:57 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/DELETING-MY-LATE-MOTHERS-ALREADY-CLOSED-ACCOUN-FROM-BT-APP/m-p/2442468#M56449 gg30340 2025-08-30T13:06:57Z