Re: BT Anti Virus Protection software

rpmack — Mon, 01 Dec 2025 16:04:47 GMT

I may be twiddle dee, twiddle d.. but when i follow the Anti Virus install for an android computer I am unable to follow the information route below to install and/or check for visuses. The routing does not allow me to install and when i click onto either of the broadband options, it takes me to a page to renew my broadband and/or for new packages. I have tried to phone using the contact route but get through i sent check for faults rather than options or help. I imagine that this is a simple solution but would just appreciate a little help or the direct link to install.

Your help would be appreciated.

From the My BT app

Please note: you must have the My BT app installed on your device

Log in to the My BT app
Select Your Products in the bottom menu bar
Select Broadband
Scroll down to Manage security settings
Scroll down to BT Virus Protect
Select Activate on BT Virus Protect. The status will then change to 'Manage'
Select Manage to start installing BT Virus Protect on your device

Re: BT Anti Virus Protection software

gg30340 — Mon, 01 Dec 2025 16:43:25 GMT

Did you try the other method :-

What is BT Virus Protect and how do I get it? | BT Help

From the Google Play Store

Please note: you must have the Google Play app installed on your device.

Search for BT Virus Protect in the app store and install it
Agree to the End User Licence Agreement (EULA)
Open the app and log in using your My BT username and password to activate the account - you'll only need to do this once

This topic

Re: BT Anti Virus Protection software

From the My BT app

Re: BT Anti Virus Protection software

From the Google Play Store